Training and Behaviour Consultations

This is a phone call or message discussing what the potential issue is, a decision is usually made here as to whether training or behavioural consultation is required

If behaviour consultation is needed, paperwork will be sent out via e-mail to try and establish more information that may aid in further understanding the issue. This may then lead to further questions that will be done either via video call or e-mail

Training -  Wayne will skip the paperwork section and progress straight to a session, here he will go through as much training as he can with you (limiting to a certain amount per session so you are not overwhelmed), and allow you to practice to ensure correct techinque.

Behaviour - consultations will be done via video call, explaining the issues that are found and how we will progress to help the situation. If training is needed, an in-person session will be arranged.

Training - After a month if no further training sessions have been booked, we will follow up to ensure all is well and ask if any further sessions are needed or any clarification for current training is needed.

Behaviour - After our session I will create a PDF which will detail everything we have spoken about, the techiques we have chosen to use and any further information you may have asked about. This will be e-mailed to yourself, if further consultations or consultations are required this will be discussed during our session.